UPDATE: And of course, Amazon tech-support responded within hours of this post going up! It turns out that the problem was with their backend not working nicely with Apple’s PDF generator, Quartz. I had to re-export to PDF using Adobe’s PDF Pack service (at the low, low price of $9.99 for the month, grumble grumble), and then it worked fine. Today I learned…
Almost three weeks ago, Ye Olde Magick Shoppe was launched on the Kindle Store. The original plan was to offer the paperback edition along with the ebook; unfortunately, I’ve been running into some problems submitting the files to KDP, which persist until today.
For whatever reason, when I launch the Previewer tool in the title setup process, it hangs for several hours (!) and then tells me that there was an unknown error with the interior files. Amazon’s tech support, which is usually pretty responsive, has been quite slow with its responses this time.
Which is all very annoying. I know several people who prefer paperback books to electronic, and would love to get the anthology into their hands. Many reviewers also require a hardcopy version, and won’t look at electronic files. Some indie writers stick to Kindle digital, and given what we’re now going through I can certainly see why; but still, the lack of a paperback option is holding us back.
The PDF file I’ve been submitting is generated by Scrivener 2. Publishers like Ingram Spark require more professional formatting, but at least in the old days of CreateSpace any old PDF would do. Does anybody know if that has changed? Amazon’s FAQs were rather vague.